Terms and conditions

Terms and Conditions – Online Vet Training (OVT)

Below you will find the general terms and conditions of Online Vet Training (hereinafter referred to as “OVT”). These terms apply to all Learning Materials offered by OVT to the User, including (but not limited to) online courses, podcasts, protocols, and the content of the forums. By using or purchasing any of OVT’s materials or membership plans, the User explicitly agrees to the following terms and conditions.

You can contact us by email (info@onlinevettraining.be) or by phone (+1 778 929 7954).


Definitions

• “Learning Materials”: Products or services consisting of text, images, audio, video, or other media provided by OVT through the OVT website or other telecommunications-based platforms.
• “Online Course”: A collection of Learning Materials.
• “User”: A natural or legal person who enters into an agreement with OVT with the purpose of using the Learning Materials or Online Courses made available by OVT.


1. Billing / Payment

  1. The User is registered for an Online Course or Learning Material once OVT has received both the registration request and full payment from the User.
  2. Upon registration and payment, the User will receive an invoice via email.
  3. OVT is not obligated to grant access to any Learning Material or Online Course until full payment has been received. If full payment is not received, the registration will be canceled, and OVT will have no obligation to provide access.
  4. OVT may, at its discretion, provide selected Learning Materials or Online Courses free of charge. In such cases, no payment is required from the User. This does not constitute a binding obligation on the part of OVT, and OVT reserves the right to discontinue such free access at any time without notice.


2. Duration and Termination

  1. OVT reserves the right to terminate the agreement with the User at any time in the event of a partial or full breach of these terms by the User.
  2. Cancellation: The User may cancel the purchase of Learning Materials, an Online Course, or a Membership within 14 calendar days of purchase, provided no use has been made of the accessed materials. To cancel, the User must submit a simple request to info@onlinevettraining.be.
  3. Trial memberships will automatically expire at the end of the trial period. No further action is required by the User, and no payment will be charged.


3. Delivery and Access Period

  1. Upon purchase through the OVT website, the User receives immediate access to the selected Learning Materials.
  2. Access to individual Online Webinars is valid for 90 calendar days from the date of purchase. Extensions are not allowed unless the course is purchased again. This period begins upon provision of login credentials and ends at midnight (GMT) on the 90th day.
  3. Access to learning trajectories depends on the duration of the trajectory. Access begins upon provision of the login credentials and remains valid for the entire duration of the program. Once the trajectory has ended, access to the course materials expires automatically. Extensions are not allowed unless the trajectory is purchased again.


4. Copyright

  1. All Learning Materials are the exclusive property of OVT and may not be used in any way other than as specified below.
  2. All Learning Materials provided by OVT, including but not limited to course content, podcasts, protocols, knowledge base Q&As, and videos, are intended for personal use only and may not be used outside the context of the OVT platform without express written permission.
  3. The User agrees not to share these materials with third parties in any form, unless with prior written consent from OVT.
  4. Furthermore, the User is strictly prohibited from using these materials, in whole or in part and whether in original or modified form, to develop products or services for third-party use, whether paid or free.
  5. Each User receives a unique personal profile consisting of a username and password. The User agrees to use this profile exclusively and not to share login credentials with others.
  6. Documents or files (e.g., handouts or protocols) provided by OVT may not be reproduced by any means—including printing, photocopying, or digital duplication—without prior written permission.
  7. Likewise, it is prohibited to share these documents with others or distribute direct download links from the OVT website.
  8. In case of any breach of these provisions, OVT reserves the right to immediately terminate the agreement without any obligation to refund or compensate the User for the remainder of the term.


5. Liability and Disclaimer

  1. The Learning Materials provided by OVT are intended solely for educational and informational purposes. While the content is developed by qualified professionals within the veterinary field and OVT strives to ensure its accuracy and relevance at the time of publication, OVT makes no representations or warranties, express or implied, regarding the completeness, accuracy, reliability, or applicability of the information provided.
  2. Nothing in the Learning Materials should be construed as veterinary, medical, legal, or other professional advice. The User remains solely responsible for the exercise of independent professional judgment and for determining the appropriateness of any information or technique in a specific clinical situation.
  3. To the fullest extent permitted by applicable law, OVT shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to the use of, reliance on, or application of the Learning Materials.
  4. References to, or links to, third-party materials are provided for convenience only and do not constitute endorsement, approval, or guarantee by OVT of the accuracy, reliability, or suitability of such content.
  5. The User acknowledges and agrees that any use of the Learning Materials and participation in training activities is undertaken at the User’s own risk. OVT shall not be liable for any personal injury, property damage, or other losses sustained by the User or third parties in connection with the use or application of the Learning Materials.


6. Complaints Handling

  1. Any failure in the execution of the agreement must be reported by the User as soon as possible. OVT will make reasonable efforts to resolve the issue in accordance with technical feasibility.
  2. If the User is unsatisfied with the resolution, they must submit a written, substantiated objection within 14 days of the proposed solution.
  3. OVT will respond in writing within 30 calendar days with a resolution or further explanation.


7. Personal Data

  1. OVT will not share the User’s personal data with third parties unless required by law. This also applies to confidential information provided during the execution of the agreement.
  2. Privacy Policy


8. Governing Law and Jurisdiction

This agreement and all related obligations shall be governed by the laws of the Province of British Columbia, Canada.
Any disputes arising from or related to this agreement shall fall under the exclusive jurisdiction of the courts of British Columbia, Canada.